Could not access Smarkets?
If you’ve ever experienced site access issues at the Smarkets website then we want to explain that there could be alternative reasons, other than incorrect Smarkets login details or internet problems. The root of the cause is often found in the way the website has been developed and maintained.
The way in which a server has been set up can have a huge impact on website downtime and even how quickly the pages of the website load. We can see that Cloudflare is being used to create a safety barrier between the site and outside DDOS attacks. However, the downfall of using Cloudflare software is that if it suffers any malfunction, which does happen quite frequently, then the website it’s supposed to be guarding will also suffer as well.
The Smarkets SSL certificate is a free option issued by COMODO and it’s only used for multiple domain verification. The free certificate is a huge warning sign here and the use of SHA-256/RSA encryption technology is not going to be enough to fully protect data being stored on the site.
If you ever need to call upon the customer service team then you can choose one of the options below. The team are renowned for their swift response time of five minutes when it comes to critical matters, so you should find quick solutions to any site access or Smarkets login problems that you might be experiencing.
Monitor the status of Smarkets and find out what might have caused Smarkets login problems
Up or Down
Smarkets currently operates with an uptime rate of 98.15% but there is no information to go on in terms of downtime data. Thankfully, we can look to the technology being used across the site to pinpoint where any potential problems might arise. Straight away we can see that the frontend has been coded with ReactJS and although this is not the worst choice of technology, the NodeJS in the backend instantly puts the whole site and structure of the system into doubt. However, the 0.25 second loading time does offer a quick passage into the main site after you’ve entered your own Smarkets login details.
Data transfer requests are handled purely by HTTP queries and this slows down the processing speed of the servers and, in turn, the website itself. Improved data transfer techniques such as the use of websockets would be a quicker and safer option. Overall, we can see that the site needs vast improvement if they want their customers to enjoy a smooth, troublefree betting experience. There are multiple areas of the Smarkets site and system setup that will directly affect the customer’s user experience, whether that’s in relation to data attacks and affected Smarkets login details or the website simply not opening at all.
Countries where Smarkets is licensed
The Smarkets brand is owned by Jason Trost with headquarters based in London. The site is fully regulated and licensed with both of the UK and Malta gambling authorities approving their online trading and betting operations. This means both the UK and non-UK players are free to use their Smarkets login details on the site and enjoy the following betting activities: Remote and Betting Intermediary.
There have been no sanctions put on the Smarkets company as of yet due to their honest and transparent business management. It’s the overall framework of the site that needs the same kind of attention and care if they want to keep loyal and happy customers. It’s a site like this with old technologies in place that end-users often end up getting frustrated with, due to access and data issues. Hopefully, this useful information proves that the root of most website issues can usually be found with the setup of the site, and not linked to end-user problems like a poor internet connection or entering the incorrect Smarkets login details.
VPN Usage: Legal or Not?
Using a VPN connection for gambling is a complex topic and you need to understand the particular rules of each country to fully ensure that you’re not breaking any laws. Let us explain in more detail, using a VPN will let you enter the internet from a different country than you are currently located in. Why do people use VPN connections? Some sites, like the Smarkets exchange, only allow players to use their Smarkets login details from a country in which they are legally allowed to operate in. If you’re on holiday in France, which is currently restricted, you’ll have problems reaching the site. Using a VPN connection will place your device, laptop or smartphone, back in the UK or any of the unrestricted countries in a “virtual” sense.
Essentially, you’re tricking the website into believing that you’re still in the same country from where you registered the account. The one important thing to remember is whether or not online betting is permitted in the country you are located in at that time. If not, then you should either stick to a betting site that is legal in that country or simply wait until you get back home. Other issues can revolve around the betting company being banned from countries or simply not allowing bets to be made from outside their own domain. Each site will have their own rules in regards to which countries are restricted and so this is what makes sign-up or login using VPN such a grey area.
Smarkets login procedure
The Smarkets login procedure is as easy as they come and you’ll be logged in and trading your bets in no time at all. You’ll only ever need your password and username for accessing the site via either of your desktop, laptop, or smartphone devices. Most web browsers give you the choice to save your Smarkets login details so they are already stored when you open the site, meaning you only need to click the login button to enter. Lastly, if you’re using the Smarkets app then you’ll also find a quick and easy login process which will get you in and trading within a matter of seconds:
Smarkets password recovery procedure
Forgetting passwords is a common trait for many online customers these days but thankfully, the Smarkets login process can quickly help you to reset your password if your memory evades you at that all-important time. After you’ve clicked on the Login button, select the ‘Forgot Password’ link underneath the Smarkets login form. You’ll need to enter your email and date of birth then click send to receive an email with instructions on how to reset your password. Follow the link in the email to reset your details. Your new Smarkets login details will now allow you to start trading again.
How to claim Smarkets Bonus
Customers signing up to the site can claim the free £10 new trader bonus. The only requirement is a minimum £20 initial deposit, and also any deposits via e-wallets or virtual/prepaid cards will void the bonus. Follow these three simple steps to get your bonus:
Other login problems
You might come across various login problems that may or may not be a result of your Smarket login details. There might be complications with the site or perhaps customer service need to chat with you before you can carry on using your account, so it’s useful to know how to get your account access up and running again if you ever come across any of these problems.
Getting money back if your account’s been blocked
A blocked account could be the result of unsuccessful attempts in using your Smarkets login details, suspicious trading behaviour, or simply not abiding by the terms and conditions laid out by the company. If you have been found guilty of breaking the terms and conditions then you’ll have no say on the bonus money in your account, this will be removed straight away. Any of your own money left in your account will be available to you under the discretion of the management team.
Can you play at Smarkets with multiple accounts?
Multiple accounts at any betting or exchange site are strictly prohibited and here it is no different. Multiple accounts are forbidden under the terms and conditions so any customers suspected of opening or trying to open multiple accounts will likely go under investigation. If this is the case, your accounts and Smarkets login details will all be locked until the fraud team have carried out the appropriate checks. If everything is cleared then you’ll be able to gain access to the site via your Smarkets login details again.
How to unblock a blocked account
Locked accounts are often the result of incorrectly entering your Smarkets log in details multiple times in a row. If this happens to you then you can get in touch with the support team who will help you to reset your login attempts, or change your details altogether if you’ve forgotten them. It’s often a very quick process to recover access to your locked accounts so there is nothing to worry about if this happens.
Contacting Smarkets customer support
The support team are ready to offer their assistance with any Smarkets log in problems and there are multiple contact methods available to reach them. You can get in touch using their email address, Twitter account, and they also have a phone number and a postal address for the more traditional forms of contact. The 24/7 live chat option won’t be much use to if you are experiencing Smarkets login problems, as it can only be accessed when you are logged in!