Could not access Betdaq?
Understanding the many reasons behind why you can’t access the Betdaq site will save you a lot of frustration if it ever happens again. Common issues are related to the internet, country restrictions, and also your Betdaq login details. However, it can also be something a lot more technical than this, such as the location of the server and whether or not they are using the correct SSL security certificate.
Firstly, the companies servers are located in Guernsey and although this ensures a safer environment than in-house servers, the use of the ASP.Net in the backend is not the safest technology to use. There are vulnerabilities associated with this technology and these are all commonly linked with outside data attacks and site access issues.
The Betdaq SSL certificate is a wildcard type used across all subdomains linked to the business and costs $947 per year. The certificate has been issued by Sectigo Limited and uses the SHA-256/RSA encryption which is the go-to standard for sites of this nature.
The Gibraltar-based customer helpdesk is always available if you want to find the solution to your access and login problems. The team will quickly be able to inform you whether you need to reset your Betdaq login details or if it’s something more technical. The response time is one of the quickest we’ve seen with an average of 37 minutes, so you won’t be kept in the dark for too long.
Monitor the status of Betdaq and find out what might have caused Betdaq login problems
Up or Down
The data transport is handled via the modern websocket method and also the older HTTP query language. The use of HTTP queries can often slow the site down and this could affect access during busy periods, especially when there are multiple Betdaq login attempts being made. Lastly, the ASP.Net backend is not the oldest technology in use today, but it is susceptible to coding errors which can greatly affect the running of the whole site. There are signs of framework improvement in the Betdaq site but there is still a lot of old technology being used that can be linked directly to the site being down.
Countries where Betdaq is licensed
GVC Holdings currently owns the Betdaq brand and we can see that it’s fully licensed through both the UK and Gibraltar gambling commission bodies. This is a positive sign for UK customers, and those looking to use the site outside of the UK, as all the betting operations and websites are managed appropriately. The site is open to freely promote the following licensed betting activities; Remote, Betting Intermediary, Casino, General Betting Standard – Real Event, General betting (standard) (virtual events), and Pool betting. This allows customers to enjoy the various betting experiences using their Betdaq login details from casino and sportsbook to the sports pools and exchange.
The headquarters are based out of Gibraltar and there have been no sanctions recorded against the brand. Everything seems to be above board when it comes to managing the business with all the right licenses and regulations in place. However, you can’t prepare yourself for every Betdaq login and site access problem because, as we have shown, the cause is sometimes out of your hands. The GVC Holding group is one of the biggest betting operations in the world after their takeover of the Ladbrokes Coral Group in 2018. This shows that there is a lot of support behind the Betdaq brand to improve its site technology in the future.
VPN Usage: Legal or Not?
While Betdaq’s website doesn’t talk specifically about using VPNs, a quick look online will show that many punters have had their Betdaq login accounts suspended because of suspected VPN usage. Because of this, we’d advise our readers to proceed with extreme caution if they’re thinking about using a VPN. Generally speaking, you should try to avoid using one if you can.
Using a Paid VPN vs a Free VPN
If you have decided to go ahead and use a VPN, then you’ll probably be wondering which service you should be using. To help you out, we’ve put together a list of the top three VPN services which are currently available. Below, we look at two premium services, along with one free VPN.
Betdaq login procedure
If you already have Betdaq login details then actually getting into your account is simple. All you need to do is head to the main Betdaq login screen and enter your username and password. Provided you enter your Betdaq login details correctly, you’ll be taken directly to the ‘logged in’ screen, where you can browse through all of the betting markets available, or head to the cashier to make a deposit.
Betdaq password recovery procedure
Resetting your password at Betdaq is easy and simple. If you can’t remember your Betdaq login information then you’ll want to begin by heading directly to the main Betdaq login screen. From here, simply click the forgotten password link, and you will then be automatically redirected to their lost password page.
You will need to enter your username/email address and date of birth, and a password reset message will then be sent to your email address or phone number. You will then need to click the link in this email/text and follow on the on-screen password reset process.
How to claim Betdaq Free Bet
Betdaq allow new customers to claim up to £1,000 in commission over the first month you join their site. You can read more about this offer (along with viewing the full bonus terms and conditions) from the main Betdaq login screen. Thankfully, it’s super easy to claim this commission-based bonus, and when you sign-up and make your first deposit you’ll want to make sure that you use the code DAQBACK. Once you’ve been a member of the site for a month, you’ll receive back up to £1,000 back in cashback – and this cash can then be withdrawn and wagered on more events – the choice is yours!
Other login problems
Betdaq have made it as easy as possible for punters to use their website, and it’s clear that they’ve invested heavily in their overall website infrastructure. Because of this, it’s quite rare for login problems to appear – but if they do, then you’ll want to check out the section below for some answers to common problems.
Getting money back if your account’s been blocked
If you’ve tried to reset your Betdaq login information and still can’t login to your account, contact the customer support team immediately. They will be able to help explain why your account is still locked, and they’ll be able to arrange for your funds to be returned to you, provided your account hasn’t breached any terms.
Can you play with multiple accounts?
As a general rule of thumb, Betdaq do not allow customers to use more than one account. There are some very rare exceptions to this rule. For example, if you’re located in the UK and you create an account in Euros before they offered a GBP account, then they may allow you to create a secondary account. You should always check with the customer support team if you worry you may have more than one account open.
How to unblock a blocked account
If your Betdaq account is locked, and your Betdaq login details aren’t working, then there are two general scenarios. The most common reason for the lock is due to you entering your username and password incorrectly too many times. If you’ve tried to reset your password and your Betdaq login details still aren’t working, then you’ll want to contact a member of the customer support team to find out why it’s still locked.
Contacting Betdaq’s customer support
Betdaq’s customer support team work 24 hours a day, 7 days a week. This means that you’ll find yourself able to get in touch with them at all times of night and day. The easiest way of contacting them is to take advantage of the live chat facility. This connects you with an operator in real time, and ensures that you don’t need to wait around for long to receive a response. Alternatively, you can contact the team via phone and/or email.